LLM Hangar / Sub-processors

Sub-processors

Last updated . Changes are announced by email to account holders and dated on this page.

A sub-processor is a third party that processes personal data on our behalf. The list is split in two because the two kinds of data take different paths.

Prompt and response content

Sub-processorPurposeLocation
None Prompts and responses travel between your client and the instance in your own cloud account. They do not pass through LLM Hangar's systems. Your cloud provider acts under your own agreement with them, not as our sub-processor.

Account and platform data

This covers your account, deployment metadata and the audit log, as described in the privacy policy.

Sub-processorPurposeLocation
HetznerHosts the platform and its databaseGermany
CloudflareDNS, content delivery, and serving of the website and dashboardGlobal network
ScalewayTransactional email delivery (sign-in codes, deployment-ready notices, budget warnings)France
PaddleMerchant of record for payments; an independent controller for the payment data it collectsNot stated here; see Paddle's own notices

Questions

Ask at [email protected]. The signed data processing agreement that references this list is summarised at /dpa; how access and keys are handled is at /security; the EU hosting comparison is at /eu.